Please may we bring your attention to the notes below:-
We are unable to refund accommodation deposits in cases of cancellation.
Gift Vouchers are none refundable.
Changes to dates and or cancellations MUST be advised in writing, we are unable to make changes over the phone.
The balance payable is a set amount, even in the event of cancellation, curtailed duration or stay or a reduced number of booked guests arriving on the day.
In the event of cancellation or curtailment, should the accommodation not be re-let, the person who made the booking & paid the deposit will be liable to pay for the total costs as per reservation, deposits are non refundable, this includes any books made through 3rd party .com sites.
If deposit has been paid on a credit/debit card then any payment due, owing to cancellation, will be made on the same account by the proprietor.
A one night stay is paid in full, if cancelled alternative dates may be available, but no refund will be given.
Please advise us of an estimated arrival time. Should you be delayed and not arriving at designated time, please let us know as rooms may be re-let.
The proprietors reserve the right to amend or terminate any booking should the conduct of any party/guest cause any detriment to comfort of other guests.
Any damage to the room or its contents will be the responsibility of the person who made the booking. This is including smoking in all our rooms, as there will be an extra cleaning and deodorising charge. There will also be a charge for wet beds, damage to furnishings / interior of the room etc.. Service charges may be charged to the card used to pay the deposit.
All rooms are non-smoking - fees will be charged if this is abused. This includes all materials, including vapes and illegal substances. Charges will start from £100.
Sorry we do not take large single sex groups.
Check In Time 2pm - 11:30pm
Checkout Time - 10am
Early and late checkouts are available by arrangement, a fee may be payable.